Summary
Basically, I want to access my FAB content, but I can’t log in to the app (I’m using the FAB plugin provided by Epic in the launcher). Every time I try to log in, it redirects me to a page in my browser where I click “Continue,” and then it brings me back to the editor (Addblockers are disabled). However, back in the editor, a red error appears over the FAB window asking if it’s my first time using FAB—even though I’ve been using it for months. It offers two options: one takes me to the FAB webpage (where I’m already logged in, yet nothing happens) and the other opens a Cloudflare “Are you human?” checkbox that ends up in an endless loop instead of working.
I even changed my Epic password, thinking it might have been compromised, but nothing works. Currently, I can’t use my assets in my projects at all. What’s going on with this?
Furthermore, I want to stress that I can’t find any dedicated help channel (like an email address or something similar) where I can send my inquiry, which is quite personal and specific. I’ve tried everything that’s been suggested, and nothing has worked. I’m really fed up and angry with this situation!
What type of bug are you experiencing?
Plugins
Steps to Reproduce
Install Clean UE5.5
Install Fab Plugin
Try to log in with my Epic Account
Takes me to an external page in my browser (addblockers are off)
I press “continue”
Back in the editor, it shows an error in red
Gives me 2 options, one is useless (opens the fab webpage, were I’m already logged in) and the other one takes me to a Cloudflare check
The Check loops indefinitly
Expected Result
Just… logging into fab with my user and be able to USE MY ASSETS, specially the ones I paid for!
Observed Result
Infinite “Are you human?” captcha or flag or wathever from cloudflare, looping, never accepting my interaction.
Platform
UE5.5 and Chrome
Operating System
Windows 11
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Additional Notes
I had also problems with the bridge plug-in (the only way to access MyMetahumans)
tried around 30 times, it eventually went through.
Basically, everything is working badly, I’m VERY frustrated, I’m testing stuff for work, I need to access my library