Can't install unreal engine 4.11.2

When is click on install for UE4 version 4.11.2, it starts downloading it which is of 3.6 GB.
I kept it for downloading for around 6-7 hours, still it shows 0% on the progress bar.
Whereas it shows downloading speed as 50-60 MB (Average)

Please help, I can’t install UE4 version 4.11.2.

Hi ,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!