Can't get the Professional license if I already got the Personal one for Giveaway assets

General Issues & Bug Reporting (Fab)
1

Summary

If I already proceed with checkout for the Personal licenses of the Giveaway assets, I can’t even add to cart the Professional licenses, for the Giveaway assets.

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

https://www.fab.com/blade/0691ff19-b259-44e0-ad3b-093a53010f46?context=homepage

Steps to Reproduce

  1. Go to the provided link to purchase the any of the giveaway assets of 17th december 2024.
  2. Click on one of the assets.
  3. Purchase the Personal license of one of the assets.
  4. Go to the same asset page to try to purchase the Professional license, but I am unable to purchase the Professional license if I have already purchased the Personal license.

Expected Result

I am able to purchase the Professional license of the asset by adding it to my shopping cart.

Observed Result

I am unable to purchase the asset, I can’t even add it to my shopping cart. Instead, there are only two buttons “Download” and “View in My Library”.

Platform

Google Chrome

Operating System

Windows 11

2

EMP-14754 has been created and its status is ‘New’. This is now in a queue to be reproduced and confirmed.