Hello,
Could you clarify what you are attempting to install? Are you attempting to install Unreal Engine 4, or Unreal Development Kit (UDK)? What is the website that you are using?
Hello.
I’m trying to download UDK and am getting a message saying the following:
Secure Connection Failed
The connection to the server was reset while the page was loading.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.
I’m on a Mac Pro (Late 2013, OSX 10.11.5, 8-core, 32 GB RAM). I can access the Unreal Engine site with no problem…it’s when it takes me to the 3rd party download site that the problem comes in.
Anyone have any idea what the problem is?
I contacted my IT dept who said it’s possible but very unlikely it’s our internal firewall.
Please let me know.
Thank you.
Well…I ‘was’ trying to install UDK but realized it’s still not available for the Mac. BUT…the UE 4 engine installer link was what was throwing the error.
Not sure it matters now but would still like to figure it out as I’ll be developing on my HP laptop now and wanting to test on the Mac anyway.
Thanks.
UPDATE: Just tried to download UE4 on my PC and got the same message. Secure Connect Failed.
So I’m back asking if anyone has any ideas on what’s causing it?
Please let me know.
thanks.
After clarifying the issue, it appears to be an installation issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section.
Thanks, and have a great day!
Thank you!