Can't download purchased model

Summary

I can download the unity version just fine but when I try to download it into unreal absolutely nothing happens. Usually when I have trouble downloading assets from FAB there is a “downloading” bar that pops up for a couple seconds before disappearing, when that happens I find restarting usually solves it, but for this model it acts as though I never clicked the download button and restarting doesn’t do anything. Other assets are still downloading like normal, this one is the only one giving me problems at the moment.

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://www.fab.com/listings/77a86250-fc6e-4c7e-8dca-848908f4c732

Steps to Reproduce

Try to download into Unreal Engine

Expected Result

The model downloads

Observed Result

The model doesn’t download

Platform

Unreal Engine 5

Operating System

Windows 11