Can't download from marketplace, unsubscribed but still within paid period


I had some contact with Account and Billing Support Team, trying to get some examples from marketplace. They said my account still hadn’t expired, or what it’s called, but i’m not currently subscribed to further monthly payments. Can you guys have a look at why it says subscribe to download in marketplace?

Thanks on forehand!

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Thank you.


I’m sorry, but now it just says download and works like a charm.
I suppose someone must have done something, because I most certainly haven’t :slight_smile:

Thank you, and sorry for the inconvenience!

Howdy Wiggan,

Thanks again for your report. Would you be able to provide screenshots of what exactly you are seeing?

Thanks and have a great day!

Glad to hear it got fixed!

Have a great day!