can't download assets I brought from fab library

General Issues & Bug Reporting (Fab)
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1

Summary

won’t download the asset blend poly and go into my games project content folder

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

https://www.fab.com/listings/b4372e3e-a7b6-4d20-9f76-a3f8f1f02a5f

Steps to Reproduce

press download, it does nothing…

Expected Result

download assets and put them into my game

Observed Result

doesn’t go into downloads and just stops like I didn’t press it

Platform

Mac epic games launcher

Operating System

Mac M3

Additional Notes

why doesn’t it allow it to download and go into my content in game project it just acts like it was pressed goes to download but doesn’t

2

Is this being looked at?

3

same issue here

4

Same issue here, though it is only happening on some assets. In the logs, it shows as ‘ERROR: Manifest download fail’.

Its been an issue since the launch of Fab, I’m suprised that it has still not been resolved.

5

Yeah seems nobody cares

2 Likes
6

Same here as well. Purchased two assets, one installed while the other would not. Appears to be a theme across a number of threads. I am going to contact the asset creator to see if that might generate some interest amongst FAB support staff.

2 Likes
7

i did the same but got told to do this and make support request heard nothing back been like weeks…

8

Same here. Purchased an asset from Fab I Iust can’t add the content to Unreal. I cant start new content from the launcher as well. I’ve contacted the creator, he was very responsive and helpful ,but unfortunately he couldn’t provide me with another download link due to policy agreements with Fab or Epic. So now I’m stucked. Paid for nothing.

9

Hi @IzzyModer, thank you for reaching out.

Are you experiencing this issue on browser / Fab for Unreal (plugin) or within the launcher vault?

Do you have an existing Fab Support ticket open on this issue you’re experiencing?

Thanks!