Can't download an asset I purchased and "own"

Summary

I successfully purchased this “Household Props” asset (https://www.fab.com/listings/0678d570-cb08-4270-a1c7-1f92f2d1c545), but cannot download or install it. It appears in My Library both online and in the Fab tab of UE. But when I open it, my only option is to “Buy now”! I have an order number for the order too (A2411280108137835). Please either make the product downloadable or refund my purchase.

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

https://www.fab.com/listings/0678d570-cb08-4270-a1c7-1f92f2d1c545

Steps to Reproduce

Look at my Library (of this account). You will see that I “own” this product but have not downloaded it (and cannot). Perhaps it is in some half-purchased state.

Expected Result

Succesful download into UE 5.3

Observed Result

See above: cannot download

Platform

Windows running UE 5.3, or web

Operating System

Windows

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today i observed the same thing happening in my fab… “Owned” in green but only buy or add to cart and both options are 20.- or something… i think it’s just a temporary bug in the system