Summary
I purchased a character asset called “Warrior Elf Cassia” by Alexandra Syro on Fab. When I click on it in Fab or in my Epic Launcher library, it goes to a page that looks like it has blank placeholders where the asset photos should be, and there is no “Add To Project” button. I can click the “+” button from the main library browser, and it briefly flashes “Adding to Project” but it doesn’t happen.
What type of bug are you experiencing?
Purchasing
Steps to Reproduce
- Please check my account and verify that I have purchased this.
- Please check its Fab page to see if it is working properly.
- If it is working properly on your end, please investigate why I cannot access it.
Expected Result
I think there is some kind of bug in the download page for this asset. I’ve tried to access it from two separate computers and the result is the same.
Observed Result
Blank placeholders for where the asset preview photos should be, no asset details, no “Add To Project” button.
Platform
Microsoft Edge Browser
Operating System
Windows 11
