Can't download 4.8

i recently downloaded epic games launcher and tried to download unreal engine 4.8, but i get a message that says, “Install Failed. Couldn’t download information. Please try again later. Code 1.”
Could it be because of my internet? It is extremely slow.
Just so you know I’m am a beginner and know very little about unreal engine.


Please check out Launcher Troubleshooting guide found here:

In particular, check " Launcher is unable to download content" section. If nothing there helps, please follow instructions for finding and attaching log files. Thanks!


We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try suggestion that mentioned above. Then post back here with requested info.