Can't access to Sales report, show the Fab Distribution Agreement

General Issues & Bug Reporting (Fab)
1

Summary

Can’t access to Sales report, show the Fab Distribution Agreement

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://www.fab.com/portal/reports/sales

Steps to Reproduce

Go to link, try to accept terms, and click Accept.. the page reload and show again the FAB DISTRIBUTION AGREEMENT

Expected Result

Show the sales report

Observed Result

Seems like don’t save the accept

Platform

Chrome

Operating System

Mac Seqoia 15.5

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Captura de pantalla 2025-07-17 a la(s) 9.36.48 p.m..png
Captura de pantalla 2025-07-17 a la(s) 9.36.48 p.m..png2806×1368 332 KB

2

try loging out then relogin again and also clear cache on Fab website only or test on another browser.

1 Like
3

Yeah usually this happens when fab tries to auto log me in to my personal account instead of my seller account.

1 Like
4

Hi @3D_LowPoly,

Thanks for reaching out!
If you have not yet done so, please submit a support ticket here:
https://support.fab.com/s/?ProductOrigin=FabSupport
The folks at support can take a closer look at this for you.
Thanks!