Summary
I have changed the product to be “Yes, this listing contains mature content.” and it does NOT allow submission for review, it shows a message “Cannot update a live listing from non mature to mature” and “Your listing is invalid and cannot be sent to moderation.”
What type of bug are you experiencing?
Publishing
URL where the bug was encountered
https://www.fab.com/listings/494fb302-fc1f-4aef-a085-ba6c37a24b6f
Steps to Reproduce
The product was not rated for mature.
An email was received stating that the product has been rated for mature.
It is mentioned that this is due to a penalty for the product being mature content.
When the “Mature Content” section is modified in the editing section, the change to the option “Yes, this listing contains mature content” and the “submit for review” button is sent, the system does NOT allow such an update.
The message displayed is “Cannot update a live listing from non mature to mature”
And the product does NOT appear in the listings and is not allowed to be updated.
The product has already had a sale before the penalty.
Expected Result
According to what they mention, the product should allow editing and change to “Yes, this listing contains mature content.” in the “Mature Content” section; but this does NOT happen.
I agree that the product should be listed as: “Yes, this listing contains mature content.” Well, they are bottles of beer; and when reading the content guides I have observed that it is within the products for adults.
Observed Result
DOES NOT allow submitting for review; displays a message of “Cannot update a live listing from non mature to mature” and “Your listing is invalid and cannot be sent to moderation”
Platform
Google Chrome Versión 132.0.6834.160 (Build oficial) (64 bits)
Operating System
Windows 10
