Cannot open msi files

Not necessarily. You should be able to run a .msi by default with Windows 7.

Take a look at this thread from Microsoft.

If that doesn’t work, could you post your Dxdiag? It well let me see if you are missing any updates.

  • Windows: Go to the Start menu and type ‘dxdiag’ into the search bar. Open that file and then click ‘Save All Information’. Post that text file here.