Cannot open msi files

My computer cannot open msi files so I converted it to exe using a software. Now when I open the exe file, it closes after one loading.

Hi Paramdeep,

What operating system are you using? If you are using Windows 7/8 and you aren’t able to open .msi files, I suggest contacting Microsoft support.

Yes I’m using Windows 7. I should try that in someone else’s computer.

Not necessarily. You should be able to run a .msi by default with Windows 7.

Take a look at this thread from Microsoft.

If that doesn’t work, could you post your Dxdiag? It well let me see if you are missing any updates.

  • Windows: Go to the Start menu and type ‘dxdiag’ into the search bar. Open that file and then click ‘Save All Information’. Post that text file here.

Hi Paramdeep,

We haven’t heard back from you in a few days, so we are marking this post as resolved for tracking purposes. If you’re still experiencing this issue, please feel free to post back here with additional information.