Honestly, there is no support from Epic on here anymore (apart from the occasional post). Its been years since Epic contributed anything really. So this is something to be aware of (if you’re going to be investing a large part of your life in Unreal Engine and need support).
There’s no incentives for skilled / experienced devs to post or reply on here anymore either sadly. So that’s also something to know. This is how Epic roll. But lots of firms are doing the same thing (shunning any kind of real support). So the options are: Put up / Pack up. 