I am unable to log into the fab.com website since fab release. It seems like there is an auth issue on the fab side as all other unreal logins are fine.
What type of bug are you experiencing?
Other
URL where the bug was encountered
Steps to Reproduce
Try to log in to fab with my account.
Expected Result
I can login and purchase assets.
Observed Result
Auth fails. I am sent to a page that says “Oops! Something went wrong…” Query string below.
I am able to create a fresh account on a new email and it works. That is not a solution however as I would lose everything on my account. It has to be something in the data of my account.
Same problem here, i contacted the Epic customer service the told me to contact the marketplace support (even though the problem come from Fab website) but the marketplace support isn’t responding, and when i tried to contact Fab support they told me to ask Epic support …
So i guess the only option left is to wait until fab get fixed and hopefully they are working on it, but their communication around this critical issue is really bad, i would have expected better from Epic games.
I have an identical problem for the same duration of time. I have tried to access Fab on multiple devices, desktop and mobile, and multiple operating systems and with multiple browsers. No problems using any other Epic site or service, just Fab. Fab is simply not functional as a website for me. I am lucky if I can get anything to load on any combination of hardware and software. Creating a new account is not a viable option for me. Thank you for any assistance.