Summary
I’ve bought an asset recently on the Fab Marketplace and I wanted to install it into my current Unreal Engine Project. When the Asset library items show up in the UI, they all appear with a “Add to Project” button. When I click the button to install the asset on my project it starts with the usual “Queue” display, but then it suddenly defaults back to the previous “Add to Project” button. I check both my version control of the project and the project files itself, no new file was downloaded from the asset library. Since clicking the button again just repeats the process with no files downloaded, I am effectively locked from accessing the asset. I notice this is the exact same case for all the Assets in my library that I spent money on. Please help with this issue as I cannot download any Assets to my machine. (Note that my already downloaded assets can be added to projects normally)
What type of bug are you experiencing?
Purchasing
Steps to Reproduce
Open Epic Games Launcher
Open Unreal Engine Tab
Open Library
Scroll down to assets
“Add to Project” an asset that has not been installed locally. It will begin queueing then cancel and go back to “Add to Project” with no files download.
Expected Result
Asset files are added to project.
Observed Result
No Asset files have been downloaded due to the bug
Platform
Epic Games Launcher / Fab Marketplace
Operating System
Windows