Cannot export model

Development Asset Creation
1

Hi, 
I’m having a problem exporting a model after I purchased enough credits for it. First RC starts building digital signitures for all the inputs and then it displays that inputs are missing or modified although nothing is missing or being modified. Please see screenshots below.

https://prnt.sc/20xvkqh

https://prnt.sc/20xvl3i

 

2

Hi nome91,

what version of RealityCapture do you have?

Did you moved the images to other folder? You can check the used folder in project here:

Please right-click on your RealityCapture project (.rcproj) and view it in an application like notepad c++ to easily navigate through it (it´s an XML file).
Please verify that every image that is in the file corresponds to the actual image and path on the hard drive and any of these images is not corrupted (even a preview of one image can be all green/black/pink)

Then please try to remove cache and make it like a clean install:

  1. removing cache (navigate to your cache location and remove the cache folder) If you are using a system cache it will be in the C:\Users"User"\AppData\Local\Temp      and there search for RealityCapture, RealityCapture1, RealityCapture2. RealityCapture3 folders
  2. Please try to " make it like a clean install" (this will reset your settings to default in the process):
    In order to do that:
  • Shift + Double LeftMouseClick on RealityCapture icon
  • From drop-down select make it like a clean install and press ok
  • Then try again

Have you tried to export the PPI license file by clicking on “input licenses” in the workflow tab of RealityCapture, closing the project, opening it again, and drag and dropping the PPI license file back to the application?

Are you logged under correct account?

3

Hi 374823146340

The option with " make it a clean install" fixed the problem thanks. Now I can export the model. No inputs were missing or being modified in the first place. I’m using Reality Capture 1.2 for Windows.

Thanks.