Summary
Download error of this specific asset after purchase
What type of bug are you experiencing?
Purchasing
URL where the bug was encountered
https://www.fab.com/listings/2b6d30c0-4d1e-4c19-af11-dd77d70c0935
Steps to Reproduce
- buy this asset : https://www.fab.com/listings/2b6d30c0-4d1e-4c19-af11-dd77d70c0935
- press download, select Unreal version
- Epic Launcher opens
- asset not found in Vault, super…
- restart Epic Launcher, asset found, great…
- press add to project, hoping…
- select any version of project, as the assets supports 4.18-5.4, I tried with 4.27 and 5.4
- sometimes a false incompatibility error message appears, sometimes nothing
Expected Result
the download should start without invalid error messages
Observed Result
I cannot get my purchased asset
Platform
Epic Launcher
Operating System
Windows 10
Additional Notes
I bought it together with another asset from the same creator, that works fine : https://www.fab.com/listings/68b106ff-c618-421d-878a-624dfaed8fd4