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Cannot download my purchased Item. No response from Support for 2 days

Hi members,

Two days ago, I have purchased BP: Easy Dialogue system but was unable to download…
I am wondering if anyone has similar issue…

I have sent an email to support already and yet to receive any response.
My order ID is A1512120548202781

Hopefully someone can help.

Cheers
Marco Chu

It’s the weekend. Most likely why you aren’t getting a response.

In the meantime, I would suggest making sure your launcher and editor are up to date. I would also suggest adding more info about your problem if you are trying to get help from the forums.

This is an issue that seems to be pervasive as of late. Hopefully it will be resolved soon. If you don’t hear back by the end of Monday I would suggest pinging them again.