Cannot change Maturity setting of the listing

General Issues & Bug Reporting (Fab)
1

Summary

I received a violation concerning maturity setting of my listing. It required to change it to Mature.
But I keep getting an error telling “Cannot update a live listing from non mature to mature” even though I have unlisted my listing.

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://www.fab.com/portal/listings/0714d3aa-11be-4901-9c81-4153ef0bc45a

Steps to Reproduce

  1. Receive a Mature violation
  2. unlist listing
  3. Change the Maturity to Mature
  4. Press “Submit for review”

Expected Result

After changing Maturity setting, the listing is submitted for review.

Observed Result

The listing is not submitted for review, returning the “Cannot update a live listing from non mature to mature” error

Platform

Opera

Operating System

Windows

2

UPD: I could submit for review but only as non-mature. Can you please change this setting on your side (from non-mature to mature)?

3

Hey @Lazy_Golem, thank you for reaching out. I’ve passed this along to the team for further investigation. Thanks!

1 Like
4

Hi @Lazy_Golem, I’ve been informed that you’ll be able to submit for review with the appropriate maturity.

Thanks!

1 Like
5

Thank you @SkyeEden ! Everything’s fine now

1 Like