Started this map on April 10 2024. I have been loving making maps for Fortnite. The map creation engine is amazing! The ONLY complaint I have is the rejection process. It is so inconsistent and we never know exactly what is wrong.
This is the current “Lobby backround” picture that was passing, now is rejected. I tried several images and even changed a few things on my map trying to guess what is wrong. Now I am on a 2 week suspension until 5/21/2024.
I thought maybe it is because it says “Fallout”. But now after I have made this map in April, there are at least 3-4 other “Fallout” maps with Fallout in the title and even in the thumbnail and those are not rejected. Including one map that has an almost identical title and description to mine.
I have contacted Epic and no one has told me exactly why I am suspended or what is wrong with my picture or map. Coming to the forums for help is the only thing I can think to do now. If I remove Fallout from the picture and from the name of the map will that get accepted? I am willing to change anything with this map that I have to so it will get accepted again. I just need to know what is wrong. Hard to fix something if I have no idea what is wrong. I dont want to keep guessing and get suspended longer or worse, get banned. Any help would be greatly appreciated.
Hello,
Are you sure that’s your thumbnail picture?
2048 x 1024 is the resolution for a Lobby Background.
And Lobby Backgrounds can’t have text.
Astrotronic,
Thank you for the response. You are the exact person I was hoping would reply in here. 
In the first post I said “thumbnail” but meant “lobby backround”. Thanks for correcting that.
When I publish the maps I usually use the same image and just rescale it to the required size.
- 1920x1080
- Square
- 2048x1024
If I understand you correctly, 3. 2048x1024 is not supposed to have text? Is that the only image that is not supposed to have text?
Cheers!
Yes, the lobby background is not supposed to have text. It is also the only image that cannot have text.
If that ends up being the problem, it’s disappointing that the island moderation team was unable to communicate the problem directly.
Let us know how it goes when your suspension is lifted!
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Yes cheers! Thank you SOOOOOO much!!! I agree this will honestly be insane if the text in linklobbybackround has been the issue the entire time. And no not a single person from Epic has told me that was the issue besides you on ANY of my map rejections. This is also a huge learning lesson if I ever have any rejection, to head directly here to the forums before guessing and attempting to re-publish. I know this will help others too. I am suspended until May 21 2024 so as soon as the suspension is lifted, I will try this immediately!
Is there any way I can contact you directly via PM? I am brand new to the forums and have much to learn. Your help is greatly appreciated.
Do you think it is okay if I leave my map named "Fallout Adventure (Beta WIP)?
So if I just replace the linklobbybackround with the text removed you think this image will pass?
You’re welcome. Post any questions publicly instead of PM.
I’d try with just the new lobby BG image first.
I don’t think that using the word “Fallout” or having a logo similar to the Vault-Tech logo is blatant infringement. (creating your own logo with 3d shapes is more acceptable than copy-pasting a 2d logo in my opinion) - But if you get another rejection after removing text, I would try changing them.
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Thank you so much. I will reply on 5/21/24 after my suspension is lifted with the results. Have a good night.
I always believe in the saying “Think positive be positive”…
Lots of great news!!
- Epic removed my suspension one day early. I still never heard from them about what I did wrong.
- I removed the text from the 2048x1024 linklobbybackround image As Astrotronic recommended and it was accepted. Wooo!!!
- Having “Fallout” and the Vault-Tek logo in my other pictures seems to be okay. Now I dont have to change the name or remove the logo.
- I am back to updating the map again! Currently I have 6 points of interest and 6 Large Coins to collect. I aim for at least 10 in the very near future.
- I currently have 27 challenges to complete on the Challenge board. I am aiming way beyond 30-40 challenges in the near future.
I have also noticed this map got quite a bit of traction and plays over the 2 weeks I was suspended. So even without being able to update, it was still being played. In fact it received the most players ever during the last few days. That is great news. Thank you to everyone that played my map for being patient. Now I can properly get it updated for everyone.
I also have a couple questions.
- If I want to talk about updates to this map can I do it here or should I make a different thread somewhere about my map updates?
- I have questions about how to improve my trackers.
- I also have a question about my first person view button.
An enormous thank you to Astrotronic for the suggestion to remove the text from the 2048x1024 linklobbybackround. You helped me and I am confident you helped anyone else that has read this thread. Thank you soooo much!! 
Great to hear!
1: If it’s a situation where you want to tell the public about your changes and updates, consider starting a showcase thread.
2/3: Search the forums + google for those keywords first, but if nothing comes up feel free to create new threads about them. (Since this thread is really just about rejection + moderation criteria)
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Thanks again. I started a new showcase per your request. In my showcase I would like to be able to update the first thread as I make updates to my map. I noticed I am not able to edit my first post in this thread anymore. Is there a time limit for post editing?
I’m not aware of any limitations on the number of times you can edit showcase posts. You posted this at 5:51 and I see an edit on your showcase post at 7:21 - so maybe you figured it out.
Usually people will post a new reply on their showcases as well.
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Astrotronic,
I believe this thread is officially answered and resolved. I marked your post as the resolution. The linklobbybackround 2048x1024 can NOT have text.
Hopefully this thread will help others and possibly help EPIC improve their rejection process. I am just so glad to be back working on my map again and seeing
“Public Release Approved 
”
Thank you so much again. Let me know if there is any way I can repay or help you in return.
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