Summary
When i try to add the limited time free things to my cart it always says “You do not have permission to perform that action” or “Wasnt able to add product to your cart”
What type of bug are you experiencing?
Documentation
URL where the bug was encountered
Steps to Reproduce
Select License
Press “Add to Cart”
Expected Result
Product gets added to cart
Observed Result
getting error message
Platform
Microsoft Edge Browser and Epic Games Launcher
Operating System
Windows 11
Upload an image
Additional Notes
I have had this issue for the past month already
david2407
(david2407)
February 8, 2026, 11:00pm
2
Hi,
I’ve just tested it on my side and everything works fine for me.
Are you experiencing this with all assets, or only with specific ones (for example free or limited-time free assets)?
i have that problem with all assets, they do work for everyone else from my friends too but somehow my account cant buy anything on the marketplace
SkyeEden
(SkyeEden)
February 18, 2026, 1:57pm
4
Heya @Lauchieaner , and welcome to the Epic Developer Community!
In regards to your issue, does this happen if you select personal license?