Can i get some help?

as of 5/17/18 my account was hacked name changed and V-bucks spent on ■■■■ my friends list on my account wiped and replaced with the hackers friends which i had reported. Is there any one that can assist me in somehow contacting Epic as when i emailed they have basically ignored me and sent me the auto email of “be with you shortly” This was on the day and i have not gotten anything sense. Any one know how to get help as if this matter was taken care of by epic it would not have been a huge problem but like another game company that pushes their player base aside unless they are a huge streamer/youtuber get nothing.
I have tried to call their hotline but even when i get an option i believed that would help sends me to a voicemail
Email got auto response and ignored
I’m not to sure on what else to do honestly.

Hi there,

This website is intended for UE4 developers. For Fortnite issues, please visit:

There you will find various troubleshooting articles and an Email Us button you can use to get in touch with the Epic support staff who can assist you further.

Any general questions regarding Fortnite should be directed to the Fortnite forums, located here:

Thank you