Bumping Pub Pack stuck on Syncing...

Community Marketplace
1

Hi I just purchased this pack and its stuck on syncing. Any ideas? Thanks

Winterstone

2

Yeah a few others are having this issue:

Here’s the response from Epic:

3

All new releases have this issue.

4

I hope they aren’t pulled like last time - I’ve been waiting for this one for quite a while (several months I think now), and it’s such an amazing deal.

5

Same issue here…

6

Thanks for the support! We haven’t been notified of any last-minute-pulling-out and have contacted Epic regarding this issue. Hopefully it’ll be solved soon.

7

My purchase is still “syncing” this morning…ugh

8

The Marketplace team is fixing this right now. I’ll post back here when everything is fully functional. Apologies for the inconvenience.

9

This is now fixed. If anyone is still seeing issues with this, please mail marketplace-support@unrealengine.com.