Hello!
We have an application on prod status that stopped working for an unknow reason.
The application is deployed on several customer PC and some aren’t launching.
We first touhgt it was due to an update of windows to 22h2, but not sure cause it works on some recent windows 11 PCs.
The exe won’t launch anymore.
Logs stop after configuring plugins, and before first logInit lines
Log file open, 07/19/23 17:57:50
LogWindows: Failed to load 'aqProf.dll' (GetLastError=126)
LogWindows: File 'aqProf.dll' does not exist
LogWindows: Failed to load 'VtuneApi.dll' (GetLastError=126)
LogWindows: File 'VtuneApi.dll' does not exist
LogWindows: Failed to load 'VtuneApi32e.dll' (GetLastError=126)
LogWindows: File 'VtuneApi32e.dll' does not exist
LogConsoleResponse: Display: Failed to find resolution value strings in scalability ini. Falling back to default.
LogPakFile: Registered encryption key '00000000000000000000000000000000': 0 pak files mounted, 0 remain pending
LogPakFile: Display: Found Pak file ../../../Eggo2VXGI/Content/Paks/Eggo2VXGI-WindowsNoEditor.pak attempting to mount.
LogPakFile: Display: Mounting pak file ../../../Eggo2VXGI/Content/Paks/Eggo2VXGI-WindowsNoEditor.pak.
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 5 named threads and 71 total threads with 3 sets of task threads.
LogStats: Stats thread started at 1.063907
LogD3D11RHI: Loaded GFSDK_Aftermath_Lib.x64.dll
LogICUInternationalization: ICU TimeZone Detection - Raw Offset: +1:00, Platform Override: ''
LogPluginManager: Mounting plugin Socketer
LogPluginManager: Mounting plugin FrameCapture
LogPluginManager: Mounting plugin TcpSocketPlugin
LogPluginManager: Mounting plugin AnselCapture
LogPluginManager: Mounting plugin CallFunction_By_Name
LogPluginManager: Mounting plugin SSWithWidget
LogPluginManager: Mounting plugin Armadillo
LogPluginManager: Mounting plugin OBJLoader
LogPluginManager: Mounting plugin SocketIOClient
LogPluginManager: Mounting plugin Paper2D
LogPluginManager: Mounting plugin AISupport
LogPluginManager: Mounting plugin LightPropagationVolume
LogPluginManager: Mounting plugin AssetManagerEditor
LogPluginManager: Mounting plugin CryptoKeys
LogPluginManager: Mounting plugin FacialAnimation
LogPluginManager: Mounting plugin MeshEditor
LogPluginManager: Mounting plugin EditableMesh
LogPluginManager: Mounting plugin DatasmithContent
LogPluginManager: Mounting plugin VariantManagerContent
LogPluginManager: Mounting plugin AlembicImporter
LogPluginManager: Mounting plugin GeometryCache
LogPluginManager: Mounting plugin AppleImageUtils
LogPluginManager: Mounting plugin AppleVision
LogPluginManager: Mounting plugin BackChannel
LogPluginManager: Mounting plugin CharacterAI
LogPluginManager: Mounting plugin HTML5Networking
LogPluginManager: Mounting plugin AvfMedia
LogPluginManager: Mounting plugin ImgMedia
LogPluginManager: Mounting plugin LinearTimecode
LogPluginManager: Mounting plugin MediaCompositing
LogPluginManager: Mounting plugin WmfMedia
LogPluginManager: Mounting plugin TcpMessaging
LogPluginManager: Mounting plugin UdpMessaging
LogPluginManager: Mounting plugin ActorSequence
LogPluginManager: Mounting plugin NetcodeUnitTest
LogPluginManager: Mounting plugin OnlineSubsystem
LogPluginManager: Mounting plugin OnlineSubsystemNull
LogPluginManager: Mounting plugin OnlineSubsystemUtils
LogPluginManager: Mounting plugin LauncherChunkInstaller
LogPluginManager: Mounting plugin AndroidPermission
LogPluginManager: Mounting plugin ArchVisCharacter
LogPluginManager: Mounting plugin AudioCapture
LogPluginManager: Mounting plugin CableComponent
LogPluginManager: Mounting plugin CustomMeshComponent
LogPluginManager: Mounting plugin ExampleDeviceProfileSelector
LogPluginManager: Mounting plugin LocationServicesBPLibrary
LogPluginManager: Mounting plugin MobilePatchingUtils
LogPluginManager: Mounting plugin OculusVR
LogPluginManager: Mounting plugin ProceduralMeshComponent
LogPluginManager: Mounting plugin PhysXVehicles
LogPluginManager: Mounting plugin RuntimePhysXCooking
LogPluginManager: Mounting plugin SteamVR
LogPluginManager: Mounting plugin WebMMoviePlayer
LogPluginManager: Mounting plugin WebMMedia
LogPluginManager: Mounting plugin WindowsMoviePlayer
LogStreaming: Display: Took 0.032s to configure plugins.
LogAnselCapture: Tried to load ../../../Engine/Plugins/Runtime/Nvidia/Ansel/Binaries/ThirdParty/AnselSDK64.dll : success=1
Here is the log of a problematic one.
We really don’t know why this stopped.
Anyone has an idea?
The project was build on Unreal VXGI 4.21