Bug 4009: Reality Capture Mini Dump - Need Help to fix Error

Development Asset Creation
,
1

I have tried exporting my project and am receiving an error. I need to export a .fbx file. Error is as below:

RealityCapture Mini Dump
RealityCapture caused an unhandled exception and will be closed.
Crash Report was saved and uploaded many times.

Sketchfab Error too:
The export to Sketchfab as had an Upload Model Error
“the thread is already in background processing mode”?

2

Brian Pfaehler wrote:

Sketchfab Error too:
The export to Sketchfab as had an Upload Model Error
“the thread is already in background processing mode”?

Hello Brian,

Sketchfab login page is currently not working for Internet Explorer 10 and 11.
As we use their API, login in our application stopped working as well.
This steps should help you temporally fix this issue:

  1. Download SketchfabUploadWorkaround.zip from attachments to this post
  2. Extract this file
  3. Doubleclick on SketchfabUploadWorkaround.reg
  4. Restart Reality Capture
  5. When yo try to upload your model to sketchfab, you should see Api Token Dialog as below:

apitokendialog.PNG

To undo this workaround:

  1. Doubleclick on SketchfabUploadWorkaround_undo.reg (this file should be zipped in the attachment as well)
  2. Restart Reality Capture
3

Brian Pfaehler wrote:

I have tried exporting my project and am receiving an error. I need to export a .fbx file. Error is as below:

RealityCapture Mini Dump
RealityCapture caused an unhandled exception and will be closed.
Crash Report was saved and uploaded many times.

Hello Brian,
This looks like a bug in our app.
Can you please send us a screenshot of your export settings?

4

Capture.JPG

5

The direct uploader still works without the patch. The issue I now have is that I can’t get some models to compress to under 200 meg to upload under my Sketchfab size limit. The last simplification that I did took me from 120000 down to 70000 and bumped my .png file up from 250 meg to 300 meg. WTF? After a half a dozen tries I find fault with my ability to guess the output file size. :? Maybe 50000 will work better…

6

Brian Pfaehler wrote:

I have tried exporting my project and am receiving an error. I need to export a .fbx file. Error is as below:

RealityCapture Mini Dump
RealityCapture caused an unhandled exception and will be closed.
Crash Report was saved and uploaded many times.

Sketchfab Error too:
The export to Sketchfab as had an Upload Model Error
“the thread is already in background processing mode”?

Hi Brian,
can I also have your PC configuration like the one in my signature? And what RealityCapture version are you using?

It works with me with your export settings.
Anybody else having the same issue? Trying to reproduce it, pinpoint the cause and find a solution…

7

Also a problem with the fbx export - naming: [SOLVED] FBX SDK Export failed

8

Windows 10 64-bit Operating System, x64-based processor
Intel ® Core™ i7-6500U CPU @ 2.50 GHz 2.59 GHz
16GB RAM
NVIDIA GeForce 950M

9

Still need this fixed. Would like to use this software.

10

Crash Error Message During Export to FBX File or any file

11

Hi Brian Pfaehler

Please contact me by email so we can take a look on your PC and look for a solution.