Bug 18370: Error when bringing in new ptx to previously aligned scene

Hi - I currently have a scene where I have multiple ptx’s that I’ve aligned in Faro scene. Imported with exact registration, then aligned. When I bring in new ptx’s, I get an error telling me I have Invalid or corrupted data and the alignment fails. I have to delete the existing component before the alignment works.

This wouldn’t be such an issue, however, when re-aligning the pre-registered ptx’s, RC aligns everything to a different world position, meaning that any meshes moving forward have to be aligned AGAIN in separate software, thus breaking the registration that I’ve achieved in Scene getting to RC.

Any ideas?

Hello Ben,

I have replied also to your message sent via our contact form.

It is a bug on our side and it will be fixed. Thank you for reporting the issue.