Broken communication - Lack of responses

[chrisis]

@-Dev

We actually was that crazy about marketplace and gave it all we had. We released Affordable Landscapes 1 with 5 landscapes. We did free monthly updates for about 1 year and a half and eventually temporary gave up because it does more harm to us than acceptable, all over trying to honor our audience with free updates. Promising your audience updates and on the other hand not having a clue when the update actually gets released isn’t a good thing. With Epic being in charge of processing refunds every time a buyer has a legit claim, it’s not understandable why they simply don’t let the sellers worry about their own pockets. What’s the worst thing that could happen? someone would manage to upload his birthday video instead of ue4 files? anything wrong will burn the seller himself only.

The new seller portal is a nice thing. But still, why the absolutely zero communication on the forums and specially in creator’s hub? I really these little automations result in seeing more communication and faster response times.

This truly deserves respect!
If anything, at least people can be confident in the hard work that goes into marketplace packs…