Hey there @anon51061666! Does the sign in on the top right side ever appear? It’s acting as though it’s not connected to Quixel’s side from the looks of it. Sometimes when things like this occur it’s due to the app never getting permission to send data of your network, but I believe the plugin is wrapped through UE so it should be able to regardless in this case.
Is there any update available inside the Epic Games launcher for it?
Could you try reinstalling it via the launcher?
If all else fails, I have a couple of threads from quixel support for a (kinda) similar issue, though it seems Quixel worked with them in private tickets, so if they resolved the issue the info on how would be with their support. (Doesn’t mean I won’t try to help you here, but I would recommend putting in a ticket on their side just to be doubly sure this get’s resolved).
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