I’m trying to use Bridge for the first time (bad time to get into it, I know), and the bridge app I downloaded from the site today isn’t able to export downloaded assets to Unity. Looking at logs, it looks like it’s trying to find a support file called ImageProcessor.zip, which looking in the app package contents, doesn’t exist.
The error from the log:
{"error":{},"level":"info","message":"Error unzipping /Applications/Bridge.app/Contents/support/python/mac/ImageProcessor.zip Error: ENOENT: no such file or directory, open '/Applications/Bridge.app/Contents/support/python/mac/ImageProcessor.zip'","timestamp":"2024-11-22T20:03:41.262Z"}
Anyone know of a workaround (or have a copy of ImageProcessor.zip on MacOS they’d share)?
That support form won’t submit. I fill in everything, attach my log file (renamed to .txt, since it won’t accept .log files, which it probably should), then hit Submit, and it just sits there. Browser console shows a 500 server error.
/edit: nevermind, I finally received an email. Looks like the page just handles the response poorly.
Hello! @justinross1@itsmygam
First of all, please note that we are working on .log files not uploading. However, you can still drag and drop .log files to attach them.
Secondly, we are actively investigating the Image Processor issue in mac. In the meanwhile, we have created a manual for you which should help you get through this issue. Please follow the steps below: