Brand Settings Issue

Distribution Store Presence & Configuration
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1

Hello, again.
I have an additional issue that I’m not certain how to fix. We’re getting a “brand setting” error after submitting our legally required links. I’ve checked the links and they work as far as we can tell. But we keep getting a vague “Your brand settings were rejected because of some objectionable or questionable content. Please fix the listed issues and submit again.” error. The details say that “Website unreachable or unclaimed” but that certainly isn’t accurate. Is there a way to get more information on exactly what needs to change?

Many thanks!
-Eric

2

Hi Eric! It looks like your website has a certificate issue, which is causing browsers like Chrome and Firefox to flag it as a security risk/not private connection and recommending not to proceed. Once that’s addressed, you should be able to re-submit and not receive any flags from us, assuming the rest of the brand review criteria is met.