Below is the support getting back to me. I wanted to reply back to support because I already reached out on this forum via this thread New Map Is not Going Into Discover Even After 4 Days While Spam Maps Get Discover Time - #10 by LumoKazeX where I already reportd the issue, but the agent already closed the ticket so I can not further ask for suupport there.
And on the previous thread made New Map Is not Going Into Discover Even After 4 Days While Spam Maps Get Discover Time - #10 by LumoKazeX the team closed this thread stating:
So how are creators supposted to get support if none of our outreach via Epic support nor on the forums are taken serious?