Summary
I’ve bought this asset: Season's Trees Vol.1 | Fab (Season’s Trees Vol.1) along with 2 others in the same transaction yet it’s missing from my library (2 others worked fine). Ive tried refreshing everything, asset in the store is marked as purchased on the product page. It’s not visible in the app or website library.
What type of bug are you experiencing?
Purchasing
URL where the bug was encountered
Steps to Reproduce
Bought the asset
Its missing in the library
Other assets are visible there
On product site it’s marked as already purchased
Expected Result
I should be able to see the asset in my library and add it to the project
Observed Result
No asset in the library
Platform
Chrome on windows and Fab plugin in the engine.
Operating System
Windows 10