Bought asset missing from the library

Summary

I’ve bought this asset: Season's Trees Vol.1 | Fab (Season’s Trees Vol.1) along with 2 others in the same transaction yet it’s missing from my library (2 others worked fine). Ive tried refreshing everything, asset in the store is marked as purchased on the product page. It’s not visible in the app or website library.

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

Season's Trees Vol.1 | Fab

Steps to Reproduce

Bought the asset
Its missing in the library
Other assets are visible there
On product site it’s marked as already purchased

Expected Result

I should be able to see the asset in my library and add it to the project

Observed Result

No asset in the library

Platform

Chrome on windows and Fab plugin in the engine.

Operating System

Windows 10

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