Bought and shows in Fab, not in Epic Launcher

General Issues & Bug Reporting (Fab)
1

Summary

Bought and shows in Fab, not in Epic Launcher

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

https://www.fab.com/library

Steps to Reproduce

Bought asset, shows in FAB web, got receipt, but not showing in Epic Launcher

Expected Result

I should be able to use this !

Observed Result

Not showing in Epic Launcher

Platform

Chrome, latest Epic Launcher

Operating System

Windows 10

Upload an image

asset in library.jpg
asset in library.jpg1121×613 65.1 KB

Additional Notes

Please fix so I can use, or advice how I can get a refund?

2

Try using the internal Fab plugin inside the unreal editor. You should be able to locate your purchased product.

Also logging out and relogin from epic launcher might proc the library.