Dear Support Team,
I recently set up a new PC with the following configuration:
GPU: NVIDIA RTX 5060Ti
CPU: Intel i5 14400
RAM: 32 GB
Operating System: Windows 11
Unfortunately, Twinmotion 2025.1.1 crashes with a blue screen (BSOD) every time I try to launch it.
As it was advised, with running it in -d3d11 helps, but that not an option to me, as quality of renders is worse compared with directx 12.
I tried also with Twinmotion 2024 as it was advised, Twinmotion launched, but BSOD with blue screen when i click start export. If use directx 11, it works fine. But, still directx 11 is not an option for me.
I tried both gaming and studio drivers, same issue. Due to 5060Ti, oldest drivers are 576.02, which have these issues and 576.52 still have issues to work load Twinmotion.
Any due date about a fix, at least preliminary?
I am worried that for others 2024 twinmotion is working fine, but not for me. It can be that 5060ti is a newer card and thats could be the reason that it even do not work with 2024 in directx 12. I am asking this to exclude that i have issues with new PC, to return it in case of issues before 14 days will pass.
Thank you in advance for your support.