Black Screen - Problem

Hey guys! So i have a problem when i start a game that use a Unreal Engine 4, I start game normally the I set options ( as always I use recommendation options and 1920x1080 displey) and when i start a new game I heard begining sound of game for couple seconds and my screen go black. I even try to reinstall a game but didn’t work.
So i take a normal steps like:

  1. Install Windows update
  2. Install GPU drivers
  3. Restarting PC…

But issue is still there. This is from my Crash Report Client:

[CrashReportClient]

bHideLogFilesOption=false

bIsAllowedToCloseWithoutSending=true

CrashConfigPurgeDays=2
… So, any ideal any tips ??