Black Screen of Death Crashes

Development Getting Started & Setup
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1

My Twinmotion keeps crashing at various times, notably when I'm poking around in menus or properties. I'm promptly given a black screen of death and my CPU fans kick on full volume. The program looks fantastic otherwise and I'm hoping to incorporate it into some course curriculum I'm teaching. (Can't do it, and wouldn't recommend it for students, if it keeps crashing!)

I'm running an i9-7900X CPU, 64 GB of RAM, SSDs, and dual NVidia RTX2080Ti cards on Windows 11 Pro version 22H2.

I've adjusted my NVidia graphics drivers as described on various pages, but am wondering if there's something else going on here that I need to disable/enable. When it works, it works really well, until it crashes and drops the video signal and hangs up on me.

2

Hello ,

Thank you for posting in the community and we would need you to report a crash and include the Twinmotion log so we can further investigate.

Here is how to get the log: https://twinmotionhelp.epicgames.com/s/article/Where-to-find-Twinmotion-log-file

This is the link to submit a bug here:

https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.

3

Vincent,

I'm working on the issue with Case #00557755.