Black Restaurant Design

General Issues & Bug Reporting (Fab)
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1

Summary

Good afternoon. I discovered that some time ago—without any action or request on my part—a seller on FAB refunded all the purchases I had made from them, and I no longer have access to the items I previously bought. I don’t understand how this is possible.

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

Steps to Reproduce

Found a refund notification in my email.

Expected Result

Found a refund notification in my email.

Observed Result

Found a refund notification in my email.

Platform

Web browser

Operating System

Windows 10

2

I can see now that access has been restored, although at the time of writing this post, it was impossible to download assets via the launcher, the website, or the engine plugin. I don’t understand what is going on, but for the moment, the ability to use previously purchased assets is back.