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BIMmotion: An unknown process has crashed

Hi!

We experienced a crash while trying to open Twinmotion file in BIMmotion. Any idea what is the issue here?
Please refer to the image below.

Thanks!

Hi, i haved experienced too a similar crash when i was trying to open an existing file.

I restart making again, when I closed the twinmotion and opened again, and open the existing proyect, it appears again this error message.