BIMmotion: An unknown process has crashed


We experienced a crash while trying to open Twinmotion file in BIMmotion. Any idea what is the issue here?
Please refer to the image below.


Hi, i haved experienced too a similar crash when i was trying to open an existing file.

I restart making again, when I closed the twinmotion and opened again, and open the existing proyect, it appears again this error message.