We’re distributing debug builds of our game to some testers, and one of them has a ‘Fatal error!’ on start up - this is their log:
Log file open, 07/01/16 19:31:37
LogConsoleManager:Warning: Console object named ‘D3D12.EnableMultiEngine’ already exists but is being registered again, but we weren’t expected it to be! (FConsoleManager::AddConsoleObject)
LogConsoleManager:Warning: Console object named ‘D3D12.EnableMultiEngine’ already exists but is being registered again, but we weren’t expected it to be! (FConsoleManager::AddConsoleObject)
LogModuleManager:Warning: ModuleManager: Module ‘HTTPChunkInstaller’ not found - its StaticallyLinkedModuleInitializers function is null.
LogPlatformFile: Not using cached read wrapper
LogInit:Display: RandInit(-1272277992) SRandInit(-1272277991).
LogTaskGraph: Started task graph with 4 named threads and 7 total threads.
LogStats: Stats thread started at 0.057728
LogTemp:Warning: Failed to load LeapMotion library.
LeapPluginLog: Using LeapPlugin version 2.0.0
LogWindows:Warning: CreateProc failed (2) …....\Engine\Binaries/Win64/CrashReportClient.exe -AppName=UE4->VirtualNovel -DebugSymbols=…....\Engine\Intermediate\Symbols
LogWindows: Could not start CrashReportClient.exe
LogMemory: Platform Memory Stats for WindowsNoEditor
LogMemory: Process Physical Memory: 35.83 MB used, 35.84 MB peak
LogMemory: Process Virtual Memory: 20.78 MB used, 20.82 MB peak
LogMemory: Physical Memory: 4460.91 MB used, 16344.06 MB total
LogMemory: Virtual Memory: 238.49 MB used, 134217728.00 MB total
LogWindows:Error: === Critical error: ===
Fatal error!
LogWindows: FPlatformMisc::RequestExit(1)
Log file closed, 07/01/16 19:31:38
There is only one out of many testers experiencing this problem, is there anything in this log that would help me to diagnose the issue for their particular case? The OS is Window 10.