Best place to file an appeal for island asset rejection?

Attempted to update a live island this morning to fix accolade bug. It came back rejected with 3 assets flagged as “Failing content review 1.15”.

They claim to not meet Fortnite rating standards.

One of them is a caveman. Fully clothed. No blood or gore. Looks cartoony like a Fred Flintstone.

I’ve read people getting content flagged for grass meshes, so this seems like a moderation error. Cannot re-submit the project unless we remove those assets.

In the help files, it says to go to Player support, and use “Contact Us”.

Last time I tried contacting support in Dec, it took 30 days to get a reply.

I filed the ticket under “Creator program” - but there were a lot of options.

Is that page the best place to file the appeal? I couldn’t find a more detailed page to explain best practice for filing.

Don’t want to have the map offline for a month. Any better route to get creator support appreciated.