I remember watching a stream recently and some of Epic’s staff were talking about automating the support process and attempting to improve the overal efficiency of awnsering community related questions. I’m assuming this disucssion was relating to the awnserhub. Anyway my idea is that Epic could offer incentives to users that activley help to resolve questions in the awnserhub through a rewards system such as discounts to subscription plans. The idea is that if more users are awnsering questions this would reduce the amount of time the team would need to dedicate to support and maybe offering these incentives might actually prove cost effective?
I’m just a newbie when it comes to UE4 so I’m not making this suggestion for the incentives as I won’t be very helpful awnsering questions myself lol. I just think that something along these lines could potentially encourage more input from the community while also resulting in a higher standard of awnsers as users will have an added incentive to help resolve issues that might have otherwise gone unawnsered.