Hi
We are developing a AR Toolkit app for Google play store. But we keep getting webcam init error when we distribute the app through the store. I know this issue has been presented in this thread before But i have not seen any solution to the problem. I have searched around the web and found that there are several developers that have the same issue.
- The issue is not present when publishing to a phone using the .bat files
- If you have used the .bat files to publish once to a device the files will still be there unless you delete them manually. It will then seem like the store version is working when it’s really not. Because Android does not uninstall all the files.
- When installing on a fresh / new Android phone the install works and the app opens. But users are presented with a white screen and the debug message “webcam init error”
We believe that this is due to
A. The Data and DataNFT folders not being installed correctly on the target device. So AR Tookit doesn’t find them and instead defaults the camera to 0,0,0.
B. Android requires special permissions when installing. It doesn’t get it so the Data and DataNFT folders are placed outside of the application directory and the AR Toolkit can’t find them.
APK is executed correctly as far as we can tell.
OBB installs wrongly as far as we can tell.
I am happy for any and all replies to this.
Best