Hi, I upgraded from an RX 570 to the RX 6750 XT today and have been debugging this for about 7 hours now. I realize this is somewhat common but I’d like to see if anyone else with the same card has been able to get directX 12 working in UE5.
How to replicate:
Open Lyra Starter Game UE5.2.0.
Result:
Error “gpu crashed or D3D Device Removed” appears once project loaded.
Editor crashes when OK pressed.
My setup:
Windows 10
CPU: i5 9400
RAM: 32GB RAM
Drive: 1TB SSD
PSU: Gigabyte 750W 80 Gold
GPU: RX 6750 XT ASUS Dual OC 12GB
I will also add that the project was not only loading but playing with its default settings with my RX 570. The only issue was I would get insufficient VRAM warnings and inconsistent performance, but surprisingly not even that bad when playing.
Steps I’ve taken:
- Updated GPU drivers to most recent directly from AMD
- Modified TdrDelay and TdrDiDelay as instructed in Epics “how to fix a gpu” guide
- Tried dropping power down to 90%, I didn’t want to push it further but some people have reported success with that… not me
- Went back to the store and returned the RX 6750XT for another new RX 6750 XT (the old one was an open box). I then wiped the drivers and clean installed.
The only thing that stops the crashing is downgrading to dx11, but that’s not actually a fix since I would like to use dx12.
Hoping someone out there has a solution…
EDIT:
Wrong pic for RX 570 screenshot, now has the correct one