Summary
Some items I purchased that were in my library now require payment. What happened?
What type of bug are you experiencing?
Other
URL where the bug was encountered
Fab is a digital marketplace that offers creators a single destination to discover, share, buy and sell high quality, real-time-ready game assets, environments, VFX, audio, animations, characters, plug-ins, and more.
Steps to Reproduce
none
Expected Result
none
Observed Result
none
Platform
none
Operating System
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Additional Notes
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2 Likes
jimsnomis
(jimsnomis)
October 24, 2024, 7:51am
2
+1 on this,
Mostly audio/music content, it knows I purchased it as it’s in my library list, but it thinks it’s not purchased if I view the content so I can’t download it.
[EDIT] This is now fixed
1 Like
skfabby
(Abby)
October 31, 2024, 10:42am
3
Hi @Carlus10000 - thanks for your report. This was a bug and the team has fixed it (as @jimsnomis indicated in their message).
I have this problem with an asset I own. It says I own it from my library, but it doesn’t show up in vault, and wants me to buy it.
https://www.fab.com/listings/82994e04-68bb-4434-bf95-763d340a5029
1 Like
This has now been resolved for me by support.
1 Like