If I click the thumbnail from FAB for these 2 of my latest released assets I get a product page that never fully loads, just grey boxes. If I copy the product page url and paste it into browser I get “Sorry, we couldn’t find that page”. I have tested this with different browsers and machines and asked others to try to acces the page as well with the same outcome
If I click the thumbnail from FAB for these 2 of my latest released assets I get a product page that never fully loads, just grey boxes. If I copy the product page url and paste it into browser I get “Sorry, we couldn’t find that page”. I have tested this with different browsers and machines and asked others to try to acces the page as well with the same outcome
I have 139 products and really wish I don’t have to re-check them all regularly to trust they are available on FAB. Also still can’t access any my own assets published after FAB launch from launcher or from fab.com (reported multiple times by multiple sellers on this forum).
A week now (from reporting) with no change. I tried to get to the page by Google search, the page doesn’t seem to show up in search results at all unlike all other asset pages. Also one time trying to use the thumbnail from my seller page as a link there was a mature content warning (no mature content in the product).. and can’t reproduce that anyways..
Hey @daveberg, that sounds incredibly frustrating, especially after all the work that goes into each release ![] Seeing product pages fail to load or show “not found” is a major trust breaker for both creators and users. Sometimes this happens if assets get flagged post-publish for review or metadata issues, but without transparency, it’s tough to know.
Out of curiosity, do you maintain a personal tracking sheet or use any local validation steps before submitting to Fab?
Ugh, been there. I had two environments break silently post-Fab merge and didn’t realize for weeks until someone flagged it. One thing I’ve started doing is logging release timestamps, listing URLs, and basic visibility checks in a Notion table—not perfect, but it helps.
The biggest issue though? There’s no proactive way to verify listing health or even detect dead thumbnails without manually checking. If there were tools that pinged Fab endpoints and flagged any failed product state, that would be a game changer.
Do you know if Fab’s API offers any way to programmatically confirm a listing is live and visible?
When product pages vanish or fail to render, it’s not just a bug—it’s revenue left on the table, time wasted on support loops, and erosion of trust in your publishing flow. Multiply that by 139 listings and the cost is massive.
Worse, without feedback tools or visibility dashboards, you’re stuck guessing or checking each manually. It’s unsustainable.
That’s one of the core reasons we’re building Asset OpticsAsset Optics – Next-Gen Asset Management | Fab to work with publishing workflows—surfacing asset state, listing health, and version drift in one place .
Now I’m able to acces the asset pages. Also noticed that now the assets published after Fab launch are finally available for the publisher too in launcher and I’m able to add my own products to projects (to test published assets).
] Seeing product pages fail to load or show “not found” is a major trust breaker for both creators and users. Sometimes this happens if assets get flagged post-publish for review or metadata issues, but without transparency, it’s tough to know.