Assertion Failed in 32bit packaged executables. Please Help me

Hi everyone!

I am writing here because I can’t find any light about this anywhere.
In two computers (both with windows 10, Intel HD graphics 620), when they try to execute ANY compiled executable in 32bits appears the following error. but it works when i compiled it on 64bits.
I even try an empty project with the default settings, I try with 4.23, 4.24 and 4.25, but appears the same error every time.
In my own computer it works just fine. I have a geforce 1060 and they dont’s

Can someone orient me what can i do? I change visual studio from 2017 to 2019, and was the same. I just don’t know what else to try.

I tested it in 2 PC/s with windows 10 with no geforce card, in both works the 64bit build and appears that error in the 32bit one. The project cook and build without errors

Thanks all of you in advance

[2020.07.23-23.22.01:029] 0]LogD3D11RHI: Chosen D3D11 Adapter: 0
[2020.07.23-23.22.01:035] 0]LogD3D11RHI: Creating new Direct3DDevice
[2020.07.23-23.22.01:035] 0]LogD3D11RHI: GPU DeviceId: 0x5916 (for the marketing name, search the web for "GPU Device Id")
[2020.07.23-23.22.01:035] 0]LogWindows: EnumDisplayDevices:
[2020.07.23-23.22.01:036] 0]LogWindows: 0. 'Intel(R) HD Graphics 620' (P:1 D:1)
[2020.07.23-23.22.01:036] 0]LogWindows: 1. 'Intel(R) HD Graphics 620' (P:0 D:0)
[2020.07.23-23.22.01:036] 0]LogWindows: 2. 'Intel(R) HD Graphics 620' (P:0 D:0)
[2020.07.23-23.22.01:037] 0]LogWindows: DebugString: FoundDriverCount:3
[2020.07.23-23.22.01:037] 0]LogD3D11RHI: Adapter Name: Intel(R) HD Graphics 620
[2020.07.23-23.22.01:037] 0]LogD3D11RHI: Driver Version: (internal:, unified:
[2020.07.23-23.22.01:037] 0]LogD3D11RHI: Driver Date: 2-19-2020
[2020.07.23-23.22.01:037] 0]LogRHI: Texture pool is 716 MB (70% of 1024 MB)
[2020.07.23-23.22.01:067] 0]LogD3D11RHI: RHI does not have support for 64 bit atomics
[2020.07.23-23.22.02:067] 0]LogD3D11RHI: [IntelMetricsDiscovery] Failed to initialize range metrics
[2020.07.23-23.22.07:528] 0]LogWindows: Could not start crash report client using ../../../Engine/Binaries/Win32/CrashReportClient-Win64-Development.exe
[2020.07.23-23.22.07:528] 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2020.07.23-23.22.07:528] 0]LogMemory: Process Physical Memory: 72.11 MB used, 76.20 MB peak
[2020.07.23-23.22.07:528] 0]LogMemory: Process Virtual Memory: 78.55 MB used, 81.97 MB peak
[2020.07.23-23.22.07:528] 0]LogMemory: Physical Memory: 3846.91 MB used, 4262.00 MB free, 8108.91 MB total
[2020.07.23-23.22.07:528] 0]LogMemory: Virtual Memory: 876.75 MB used, 3219.13 MB free, 4095.88 MB total
[2020.07.23-23.22.07:528] 0]LogWindows: Error: === Critical error: ===
[2020.07.23-23.22.07:528] 0]LogWindows: Error:
[2020.07.23-23.22.07:528] 0]LogWindows: Error: Fatal error!
[2020.07.23-23.22.07:528] 0]LogWindows: Error:
[2020.07.23-23.22.07:528] 0]LogWindows: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x06f7cc50
[2020.07.23-23.22.07:528] 0]LogWindows: Error:
[2020.07.23-23.22.07:528] 0]LogWindows: Error: [Callstack] 0x0000000006f7cc50 UnknownFunction ]
[2020.07.23-23.22.07:528] 0]LogWindows: Error:
[2020.07.23-23.22.07:590] 0]LogExit: Executing StaticShutdownAfterError
[2020.07.23-23.22.07:591] 0]LogWindows: FPlatformMisc::RequestExit(1)
[2020.07.23-23.22.07:591] 0]LogCore: Engine exit requested (reason: Win RequestExit)
[2020.07.23-23.22.07:621] 0]Log file closed, 07/23/20 20:22:07

Anyone know what can be? any help? maybe i can try something

Looks like D3D11 requires 64 bit. You can see it complain in the log.

You can also see that the file your asserting in looks like range_metrics_dx11. Not sure if there’s a way to turn off those metrics, but that seems to be your problem.

Thanks matt! that helps me a lot! I don’t have a clue why before works well and now dont’… Maybe i need to try with DX10 / SM4, don’t know if this is possible with 4.24
I will keep tryng :slight_smile:

I found that this problem exist in 4.23, 4.24 and 4.25, 32bit compiled projects executed with IntelHD graphics card.
But i don’t have any clue how to resolve it, I packed projects before without this problem before.