I have several users running Archicad 25 on M1 Macbook Pro's, some users are unable to export datasmith at all using the Epic Games datasmith plugin. Every time, they receive the attached error message and the file is unable to export. All the users have the latest update of the plugin and have tried reinstalling it. Any insight here on a fix or update would be much appreciated!
Thank you for posting in the community and sorry to see this problem. It seems you might be using Monterey OS and the plugin is not yet compatible for this operating system but we are working on it. As a workaround to get your projects into Twinmotion you can do a save as SketchUp or C4D and import it into Twinmotion.
Thank you for the quick response! Interestingly, only some of our users on Monterey OS are having this issue. Personally I am running Monterey and have never encountered this. Looking forward to an update to the plugin for it to be compatible with Monterey, any information on an ETA for that would be much appreciated.
I am dealing with this same problem and I am running Archocad 25 on M1 MacBook Pro with Monterey OS. Is the data smith still not compatible? Exporting to sketchup every time is annoying and so much more cumbersome.