Apple M1 Mac - The media failed to open - Works intermittently

Development Platform & Builds
, ,
1

Having issues opening media on Macbook Pro with Apple M1 Max. The project and media opening works fine on older Macs.

Media player will sometimes open and play back .mp4 content but other times comes up with this message “The media failed to open. Check Output Log for details!” - but there is nothing in the Output Log.

If I keep trying to open the content by double-clicking on the media in the Media Player eventually it will play but it’s very inconsistent. So I know each piece of media works.

Same issue persists whether in UE4.27 or UE5.1. Have tried many solutions including simplifying filenames, paths , rebuilding, turning on/off plugins etc etc…

Does any one have a potential solution please?

1 Like
2

With the release of 5.2 Preview2 I was able to get the Media Player working as it should once I enabled the Electra plugin. This solution didn’t work for me on previous versions of the engine.

1 Like